From their press release:
Cambridge, Ontario. December 4, 2013…The City of Cambridge today introduces another online tool supporting citizen engagement; it’s called UserVoice and can be found here: Cambridge.uservoice.com.
“We recognize the power of feedback as a pillar to delivering city services,” says Cambridge Mayor Doug Craig, noting Cambridge’s communications and marketing strategy identified a feedback forum in the mix of deliverables, and the City also established a Citizen’s Engagement Task Force to further develop ways to build on engagement.
“This UserVoice platform allows us to continue to engage our community in new ways that work for them. We want our citizens to have their say and are pleased to offer additional ways in which they can do this.”
The new online UserVoice tool will help Cambridge enhance citizen engagement and take the pulse of the community. The first subject to launch UserVoice focuses on the new mobile application PingStreet that was introduced in November as part of the Christmas in Cambridge communications. Cambridge currently offers event information, Twitter and Facebook feeds, and regional information through PingStreet. Through UserVoice, we want citizens to weigh in on their priorities for other information the City can make available through PingStreet.
What is PingStreet?
PingStreet is a mobile platform that sends out information to the community subscribers in a variety of ways. It’s a free application and available for BlackBerry (Blackberry OS 7 and Blackberry 10 devices), Apple and Android devices. Citizens can find the FREE application on BlackBerry World, Apple App Store and Google Play.
“The PingStreet app enhances the way residents get their information they need from their city. Whether residents are looking to find local events, or find out about regional garbage pick-up days, PingStreet puts them in the know – instantly, real-time and on mobiles,” explains Karen Mayfield, President of eSolutionsGroup. “PingStreet can also be expanded by cities, for two-way conversations between city and citizens or to add more services such as GRT real-time scheduling alerts. And, as more cities use PingStreet, residents will be able to check information from other cities, without needing to download a new app.”
PingStreet was launched in Cambridge on November 20th in conjunction with Christmas in Cambridge – a month-long celebration of Christmas with events like Phil Kline’s Unsilent Night, Central Park Skating and Lights, and the Family New Year’s Eve Party. The free application pushes out details on these and other events in Cambridge. Another advantage to using PingStreet is you don’t have to have a Facebook or Twitter account to see the information posted to the Cambridge pages.
Now, Cambridge will build on the information available through PingStreet and is seeking your ‘voice’ in the process. “We want to share all the information that our residents need, delivered directly to their mobile device, in a way that makes it easy to stay in touch with the latest happenings.” adds Mayor Doug Craig.